Privacy Policy

Last Updated: This Policy was last updated on November 5, 2019.

This website and its content are owned by Pooja Mahtani, PHARMD, MS, CNS, LDN (“Dr. Pooja Mahtani”) and Pooja Mahtani Wellness LLC (“Company”, “our”, “us”, or “we”). The term “you” refers to the user or viewer of https://poojamahtaniwellness.com or anything made available on or through the website including but not limited to nutritional services, programs, other services, free opt-in gifts, videos, blog posts, newsletters, emails, social media posts, and/or other communication (collectively referred to as “Website”).

 

We are strongly committed to protecting the privacy of your information and providing a safe and secure environment for you, our users. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy describes how we collect, use, process, and distribute your information, including personal information used to access this Website. By using our Website, you consent to this Privacy Policy, whether or not you have read it.

 

INFORMATION WE MAY COLLECT

 

We may collect “non-personal information” and “personal information.” Non-personal information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and number of clicks. If you choose to “opt-in”, we will collect personal information that you provide including your name and email address to receive information, email notices, products, or services from our Website.

 

NON-PERSONAL INFORMATION

 

To review our Website, you do not need to submit any personal information. You only need to submit further personal information if you choose to request information or order products from one of our vendors. However, in an effort to improve the quality of service, we may track information provided to us by your browser or by our software application when you view or use the service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Website, the time and date of access, and other information that does not personally identify you.

 

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect non-personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended.

 

PERSONAL INFORMATION

 

In addition to the information provided automatically by your browser when you visit the Website, we collect personal information from you so that we can provide you with a positive experience when utilizing our Website. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. We may collect:

 

  • A name and an email address so we can deliver our free opt-in gift, newsletter, periodic updates, service announcements, and other information to you. You would be affirmatively consenting to this by providing this to us in our contact forms.

  • A name and an email address if you complete our contact form with a question. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.

  • Billing information including name, address, and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation.

 

Please note that the information above that you are giving to us is voluntarily, and by you providing this information to us you are giving consent for us to use, collect, and process this personal information. You are welcome to opt-out or request for us to delete your personal information at any point by contacting us at privacy@poojamahtaniwellness.com.

 

If you choose not to provide us with certain personal information, you may not be able to participate in certain aspects of our Website.

 

CHILDREN’S PRIVACY

 

The Website is not directed toward anyone under the age of 18 and ordering its products or services is not allowed by anyone under the age of 18. The Website does not knowingly collect or solicit information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at privacy@poojamahtaniwellness.com.

 

PERSONAL HEALTH INFORMATION

 

You should not, in email communication or by any other means, provide personal health information unless you are willing to accept the risk that such information might become known to third-parties. While the Company engages in reasonable security practices, email is not encrypted and is not a secure means of protecting health information. The Company is not responsible under the Health Insurance Portability Accountability Act of other federal or state law or cause of action for a breach of protected health information you communicate using this Website or its email addresses.

 

HOW WE USE AND SHARE INFORMATION

 

CONTACTING YOU

 

We may contact you with information that you provide to us based on these lawful grounds for processing:

 

  • We may contact you if you give us your consent to contact you.

  • We will contact you under our contractual obligation to deliver goods or services you purchase from us.

  • We may contact you if we feel you have a legitimate interest in hearing from us.

 

The personal information you provide to us is used to administer your account, register you and provide you access to this Website or its services, respond to your inquiries or requests that you direct to us, send communications and administrative emails about this Website or its services, personalize and better tailor the features, performance, and support of this Website and its services for your use, send you promotional/marketing information, newsletters, offers or other information regarding opportunities and functionality that we think would be of particular interest to you (provided that we will not give your personal information to any third party advertising partner without your consent), improve the quality of this Website and its services, and analyze, benchmark, and conduct research on user data and user interactions with this Website. For example, we use personal information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

 

THIRD-PARTY SERVICE PROVIDERS

 

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your personal information with third parties without your consent. We do share personal information with trusted third-parties who work on our behalf or help us to operate our business, this Website, and its services. Examples of such third-parties include vendors and suppliers that provide us with technology, services, and/or content for sending email, analyzing data, providing marketing assistance, processing payments, and providing customer service. Access to your personal information by these third-parties is limited to the information reasonably necessary to perform its limited function. That being said, we have no responsibility or liability for the content and activities of any other individual, company, or entity whose website or materials may be linked to our Website, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use, and protect the privacy of your personal information.

 

Payment for our services will be processed through Practice Better, whose privacy policy can be accessed here: https://practicebetter.io/privacy/. Your purchase will be processed as a third-party credit card transaction. You may elect at the time of purchase to have Practice Better securely retain your credit card information on file for future purchases, or delete that information once the transaction is processed. In addition, if you choose to purchase products from one of our third-party vendors, that vendor will also collect additional information such as your telephone number, credit card number, and its expiration date and three-digit security code, which you will submit to the vendor through the vendor’s website. You may elect at the time of order to have the vendor securely retain your credit card information for future orders or delete that information once the order is processed.

 

We may also share personal information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

 

Please note this Privacy Policy does not limit in any way our use or disclosure of non-personal information, and we reserve the right to use and disclose such non-personal information to our partners, advertisers, and other third parties at our discretion.

 

THIRD-PARTY ANALYTICS

 

We use Google Analytics as a third-party analytics service to evaluate your use of this Website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to this Website.  These third parties use cookies and other technologies to help analyze and provide us with data. By accessing and using this Website, you consent to the processing of data about you by this analytics provider in the manner and for the purposes set out in this Privacy Policy.

 

You may use the accompanying link to learn more about Google Analytics and, if available, how to opt-out from Google’s analytics collection: https://www.google.com/analytics.

 

THIRD-PARTY ADVERTISERS/REMARKETERS

 

We may share other information about you with third parties, including, but not limited to, advertising and remarketing providers, or other brand partners, for purposes of personalizing or otherwise understanding how you engage with ads or other content. These third parties may use cookies, pixel tags, or other technologies to collect other information in furtherance of such purposes, including to tailor, target, analyze, report on, and/or manage advertising campaigns or other initiatives. For example, when a browser visits a site, pixel tags enable us and these third-parties to recognize certain cookies stored within the browser to learn which ads or other content bring a user to a given site. In addition, we may receive other information from these third parties, including through their service providers, such as advertising identifiers, IP addresses, and post-conversion data.

 

Below is a list of advertising/remarketing providers that we use; however, such list may be subject to change based on the campaigns that we run, and we will endeavor to update it diligently. You may use the accompanying links to learn more about such providers and, if available, how to opt-out from their targeted ads or other personalization features. Please note you will not necessarily be opted-out of advertising or content generally as you may still receive generic ads or content.

 

For Facebook, please visit: http://www.facebook.com/about/privacy

For Instagram, please visit: https://help.instagram.com/519522125107875

For Google, please visit: https://support.google.com/ads/answer/2662922?hl=en

 

BUSINESS TRANSFER

 

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your personal information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to this Website so that you may opt-out of the new information practices. We suggest that you check this Website periodically if you are concerned about how your information is used.

 

HOW WE PROTECT INFORMATION

 

We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. We only share your personal information with trusted third parties who use the same level of care in processing your personal information. That being said, we do not warrant the security of our servers, nor do we warrant that your information, including personal information, will be completely secure or not be intercepted while being transmitted over the internet. No measures can guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software.

 

Should there be a data breach of which we are aware, we will inform you immediately.

 

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

 

You have the following rights under this Privacy Policy:

 

  • Request information about how your personal information is being used and request a copy of what personal information we use.

  • Restrict processing if you think the personal information is not accurate, unlawful, or no longer needed.

  • Rectify or erase personal information and receive confirmation of the rectification or erasure (you have the “right to be forgotten”).

  • Withdraw your consent at any time to the processing of your personal information.

  • Lodge a complaint with a supervisory authority if you feel we are using your personal information unlawfully.

  • Receive personal information portability and transference to another controller without our hinderance.

  • Object to our use of your personal information.

  • Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

 

If you have “opted-in” and registered for our Website, you may receive promotional communications from us. If you do not wish to receive them, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail or newsletter you receive. If you have questions or experience problems opting-out, please contact us at privacy@poojamahtaniwellness.com.

 

Please note that despite your indicated email preferences, we may send you administrative emails regarding this Website and its services, including administrative notifications and notices of updates to our Policy if we choose to provide such notices to you in this manner.

 

LINKS TO OTHER WEBSITES

 

The Website links to websites operated by third parties that we do not control. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. This Policy applies solely to information collected by us through this Website and does not apply to these third party websites. The ability to access information of third parties from this Website, or links to other websites or locations, is for your convenience to facilitate product sales or provide you access to information and does not signify our endorsement of such third parties, their products, services, websites, locations, or their content except to the extent explicitly stated. We strongly encourage you to become familiar with the privacy practices of every website you visit and to contact them if you have any questions about their respective privacy policies and practices.

DATA CONTROLLER AND PROCESSORS

 

We are the data controllers as we are collecting and using your personal information. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR compliant.

CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy at any time without notice. We will inform you of changes to our Privacy Policy by updating the Effective Date of the policy to reflect the date of the changes. You should periodically check this Website and this privacy page for updates. By continuing to use this Website after we post any such changes, you accept the Privacy Policy as modified.

 

CONTACT US

 

If you have any questions regarding this Privacy Policy or the practices of this Website, please contact us by sending an email to privacy@poojamahtaniwellness.com.

Copyright © 2020 Pooja Mahtani Wellness LLC. All rights reserved.