Frequently Asked Questions
What is Functional Nutrition?
What is a Board Certified Nutrition Specialist®?
Certified Nutrition Specialists (CNS) are advanced nutrition professionals certified by the Certification Board of Nutrition Specialists (CBNS). This certification is held by clinical nutritionists, physicians, and other advanced degree healthcare professionals with a specialty in nutrition. Certified Nutrition Specialists engage in science-based advanced nutrition therapy, research, education, and more, in settings such as private practice, industry, academia, and hospital systems. To obtain this certification, an individual must hold a master’s or doctoral level degree from an accredited university, earn at least 1,000 hours in supervised training, pass a rigorous board exam, and complete 75 continuing education credit hours every five years to maintain certification. To learn more about this certification, please click here.
I don’t have a health condition, but I’m interested in nutrition advice. Are you able to help me?
Definitely! Prevention is the key to optimal wellness. I encourage you to schedule a free 20-Minute Introductory Consult so I can assess your health goals and determine the best next steps for you!
I have a specific diagnosis. Are you able to help me?
How are consultations held?
All consultations are held via HIPAA-compliant video conference or phone.
Do you accept insurance?
Pooja Mahtani Wellness LLC is proud to be a direct care model. Unfortunately, at this time, I do not accept insurance. My services are not considered healthcare services and are not reimbursed by insurance, Medicare, or any other third-party payor. I am unable to provide a superbill for you or file claims on your behalf. If you do have insurance coverage that you would like to use, I encourage you to find a functional practitioner near you to work with in person as this is what insurance companies generally require, although laws vary by state. To find a functional practitioner near you, please click here.
Do you accept HSA / FSA?
Is functional laboratory testing covered by insurance?
Functional laboratory testing is typically not covered by insurance. For this reason, as a client of Pooja Mahtani Wellness LLC, you will have access to direct test pricing. This option gives you access to functional laboratory testing at a reduced cost.
Can I use my HSA / FSA for functional laboratory testing?
How much should I budget for functional laboratory testing?
On average, you will invest between $500 and $1500 on functional testing. As a client of Pooja Mahtani Wellness LLC, you will have access to direct laboratory pricing. This option gives you access to functional testing at a reduced cost.
Can I use my HSA / FSA for nutritional supplements?
How much should I budget for nutritional supplements?
Why do I have to pay for services in advance?
I will be spending a significant amount of time reviewing your client intake questionnaire, diet journal, and health records (if applicable) prior to your initial consultation. Payment in advance insures that you are committed to the consultation process and value the time required to develop a personalized plan which begins prior to your initial appointment.
What is your refund policy?
A detailed refund policy is available upon request.
What is your cancellation or no-show policy?
Do you work with children?
Unfortunately, at this time, I do not work with individuals under 18 years of age.
Do you work with clients outside the United States?
What if I have questions after our consultation? What type of support is offered between consultation sessions?
How long until I may expect to see benefits?
Can I also receive conventional care?
Yes, absolutely! My services are not a substitute for medical care and do not include diagnosing and treating disease or prescribing medication. No aspect of my consultation process should be understood as a basis to avoid any diagnostic work-up or avoid, alter, or discontinue any medical treatment. Instead, my services can serve as an excellent adjunct to a medical physician’s treatment. My services are intended to expand your consideration of available options and can assist in the use of natural means to support health. With that being said, it's important that you maintain regular visits with your primary care physician and medical specialists as appropriate to ensure proper medical care.